Privacy Policy

Privacy Policy for Feedbackninja

Effective Date: 2024-10-01

1. Introduction

Dreamnocs ("we," "us," or "our") operates the Feedbackninja platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Feedbackninja, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined here, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

2. Information We Collect

We collect several types of data to improve and provide our Service.

Personal Data

While using our Service, you may provide personally identifiable information, such as:

• Email address
• Usage Data (collected automatically)

Usage Data

We may collect information about how the Service is accessed and used, including:

• Your device's Internet Protocol (IP) address
• Browser type and version
• Pages visited
• Time spent on pages

3. Cookie Policy

Feedbackninja uses cookies in a very limited and specific manner to enhance your experience on our platform. We want to be transparent about our use of cookies and assure you that we prioritize your privacy.

Essential Cookies

We use only two types of essential cookies:

• Language Preference Cookie: This cookie remembers your chosen language setting, ensuring that our platform displays in your preferred language on subsequent visits.
• Stripe Functionality Cookies: These cookies are used by Stripe, our payment processor, to manage subscription services and ensure secure transactions. Stripe's use of cookies is governed by their own privacy policy.

No Tracking or Analytics Cookies

We want to emphasize that Feedbackninja does NOT use any form of tracking or analytics cookies. We do not collect or analyze your browsing behavior beyond what is strictly necessary for the functioning of our service.

By using Feedbackninja, you consent to the use of these essential cookies. You can manage cookie preferences through your browser settings, but please note that disabling essential cookies may affect the functionality of our service.

4. Data Sharing and Disclosure

We do not sell your data. However, we may share your personal data with:

• Service Providers: Third-party services that help us process your data, such as Stripe for payment processing.
• Legal Authorities: In compliance with law or valid legal requests.

5. Data Security

We strive to protect your data, but no method of electronic transmission or storage is 100% secure. We take commercially reasonable measures to safeguard your personal information.

6. Data Retention

We retain your personal data only as long as necessary for legal, business, or contractual obligations. Usage data is generally kept for a shorter period unless used to improve security.

7. International Data Transfers

If you access Feedbackninja outside of Sweden, please note that your data may be transferred to and processed in Sweden, where data protection laws may differ from your country of residence.

8. User Rights

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have certain data protection rights under GDPR, including:

• Right to Access: You may request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain conditions.

To exercise your rights, contact us at support@feedbackninja.net.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or posted on this page. Continued use of the Service constitutes acceptance of the updated Privacy Policy.

10. Contact Us

For any questions regarding this Privacy Policy, you may contact us at:

• Email: support@feedbackninja.net
• Address: Tränsgatan 14, 18374 Täby, Sweden

Last Updated: 2024-10-01